AP Firmware update released - 18.104.22.168.28
We have released an AP firmware update. The newly released firmware version is : 22.214.171.124.28
This is a CRITICAL AP build that fixes NTP and Certificate issues that were preventing APs from connecting to CloudManager.
If you are currently experiencing the above mentioned issue , please update to this build immediately.
The easiest way to do this is to reboot the AP twice with a gap of 10 minutes between each reboot. Once the APs upgrade to the latest version, they should start communicating with CloudManager immediately.
If your AP is online in CloudManager , then please wait for 24 hours and check if the "UPGRADE" button in the access point's configuration slide-out is enabled. If yes , then please click the UPGRADE button to upgrade the AP directly. Rebooting the AP through CLoudManager if your AP hasn't downloaded the update will take your AP offline and the subsequent reboot will have to be done manually.
The Xclaim team