Due to COVID-19 the customer migration out from Xclaim had slowed down in the past 15 months, to allow existing Xclaim customers extra time to complete the migration, the Xclaim Cloud Manager service will be extended from the original termination date (July 25, 2021) to September 30, 2021.

I have 21 Xi-1 and just updated one to version 3 days ago. Upgrade not showing

LxavierfLxavierf Member Posts: 7

The Upgrade button for the unique IP I've upgraded to is gray not able to upgrade to the new release Any ideas how can I get the update button to work

Best Answer


  • vybhavramvybhavram Xpert, Moderator Posts: 1,063
    Hello ,

    Xclaim APs check for the availability of a firmware upgrade once every 24 hours or after a reboot . 

    Can you please reboot an AP and verify if the upgrade button lights up ?

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