Due to COVID-19 the customer migration out from Xclaim had slowed down in the past 15 months, to allow existing Xclaim customers extra time to complete the migration, the Xclaim Cloud Manager service will be extended from the original termination date (July 25, 2021) to September 30, 2021.

(Solve) Unable to connect to AP with harmony with android 5.0.1

supportsupport Member Posts: 5
edited May 2015 in Harmony

Hello,
One of our customer have an issue to configure an Xclaim AP.
He has a Samsung S4 (i9506) with android 5.0.1.

He can see the AP but he can’t connect to it.

The loading icon stay indefinitely.
How can we help him. Have you some idea to solve the issue?

Thanks.

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