Due to COVID-19 the customer migration out from Xclaim had slowed down in the past 15 months, to allow existing Xclaim customers extra time to complete the migration, the Xclaim Cloud Manager service will be extended from the original termination date (July 25, 2021) to December 31, 2021.
(Solve) Unable to connect to AP with harmony with android 5.0.1
Hello,
One of our customer have an issue to configure an Xclaim AP.
He has a Samsung S4 (i9506) with android 5.0.1.
He can see the AP but he can’t connect to it.
The loading icon stay indefinitely.
How can we help him. Have you some idea to solve the issue?
Thanks.
Comments
An update from the AP have solve the issue.
Thanks
Yes a AP firmware update should solve this issue.
Thanks
Ramesh