Do I NEED to use Harmony to manage the APs?

ericsr

YES. There is no other option for management. We hope you love it as much as we do.

Pathway

While I understand that iOS and Android devices are everywhere, why is there no option for HTTP(s) management?

DavidH

It is so unprofessional to have Engineers wandering round a site using their phones to configure. Looks like they are "playing" on their phones, or engrossed in Facebook. Come on Chaps, can't you do something so we can configure from a PC ?

ericsr

DavidH said:

It is so unprofessional to have Engineers wandering round a site using their phones to configure. Looks like they are "playing" on their phones, or engrossed in Facebook. Come on Chaps, can't you do something so we can configure from a PC ?

The concept of Harmony was built around mobile app management. This is not a secret and is posted all over the forum and our website. I understand people are used to using a web browser but we are hoping to break that trend. If someone is using Facebook they should have a stern talking to!

teroles

I don't have an Apple or Android mobile device and I'm not going to get one anytime soon. Am I out of luck? When will there be Harmony for Windows Phone or a Windows Modern app?

If a web gui is out of the question, then please make at least a SSH console for the engineers.

ericsr

@teroles‌ Thanks for your comment. No plans for Windows phone app. We are looking at Web UI but nothing concrete. Keep an eye out.

jose

Mobile devices are the feature, so I really don't mind configure the APs from my phone or tablet, but some type of controller would definetly make things easier.

ericsr

jose said:

Mobile devices are the feature, so I really don't mind configure the APs from my phone or tablet, but some type of controller would definetly make things easier.

Well considering we are a "controller-free" product, most likely not going to happen. We definitely have products to do that in our ZoneFlex line, but this is a different market. Web UI, cloud connectivity, sure. Just don't expect a WLAN controller anytime soon.

emaack

Hi, when you mention cloud connectivity.

Can we expect an smb version like SM from Meraki?
I mean a cloud management console, were one can manage all AP's at different locations?

rrivera

Really, i need to configure 15 AP but the APP crash with every device we had in this NOC. Any idea ?

ericsr

rrivera said:

Really, i need to configure 15 AP but the APP crash with every device we had in this NOC. Any idea ?

There is a web interface you can use to manage your AP. App updates coming soon.

jose

Would it be possible to add a configuration backup to the AP?

ericsr

jose said:

Would it be possible to add a configuration backup to the AP?

Not in the immediate plans considering the configuration depth is quite shallow. Maybe when we release a cloud managed option this would suffice.

rrivera

What about we need to update the access points but the app crashes ?

ericsr

rrivera said:

What about we need to update the access points but the app crashes ?

You can do it from SSH or just reboot the AP. This will force an update check. If you do just reboot the AP, I would encourage another reboot about 3-5 mins later to instantiate the new image.

asimpson

So there is no way to administer these things remotely? If a user in another location calls the helpdesk and says their wireless isn't working I have no way to check the APs or restart them except drive 20 miles?

ericsr

asimpson said:

So there is no way to administer these things remotely? If a user in another location calls the helpdesk and says their wireless isn't working I have no way to check the APs or restart them except drive 20 miles?

Sure you can. Access the web interface by creating a port forwarding rule on your router.