Due to COVID-19 the customer migration out from Xclaim had slowed down in the past 15 months, to allow existing Xclaim customers extra time to complete the migration, the Xclaim Cloud Manager service will be extended from the original termination date (July 25, 2021) to December 31, 2021.
Xclaim Xi-1 Access Point Does Not Register
karyabt
Member Posts: 1
in CloudManager
Hello,
We do not have Xclaim Access Point cloud register. we cannot use this device. The picture of the device is attached.
I get the following error.
“This AP is previously claimed by someone else.”
Appliance;
AP-Xi-1-WW00
SN: 451483003250
MAC: F0B0521DF650
Can you help me?
Comments
Please share the photo of the AP showing the serial number to [email protected]
Thanks
Ramesh
Hi,
I have the same problem. “This AP is previously claimed by someone else.”. Please, can you help me too?
I sent you all the info at the email shared by you.
Thanks