Xclaim Xi-1 Access Point Does Not Register

in CloudManager
Hello,
We do not have Xclaim Access Point cloud register. we cannot use this device. The picture of the device is attached.
I get the following error.
“This AP is previously claimed by someone else.”
Appliance;
AP-Xi-1-WW00
SN: 451483003250
MAC: F0B0521DF650
Can you help me?
Comments
Please share the photo of the AP showing the serial number to [email protected]
Thanks
Ramesh
Hi,
I have the same problem. “This AP is previously claimed by someone else.”. Please, can you help me too?
I sent you all the info at the email shared by you.
Thanks