AP Led flashing Red After Factory Reset

melaniebourotte

Hello,

I have an AP XI-3. When I Connect AP Internet, the LED is flashing red, and on cloudmanager, the AP is off-line.
I've reset factory and delete the AP in the cloudmanager.
The problem is the same.

Someone can help me.

Sorry, my english isn't very good.

rameshc

Hi @melaniebourotte,

We apologize for the inconvenience. We are looking into the issue.

Thanks
Ramesh

gicronin

I have experienced the same issue. Is there a problem with one of your cloud servers maybe?

rameshc

Hi @gicronin,

We have addressed the issue. Please upgrade to the latest firmware by rebooting the AP twice in space of 10 minutes.

Thanks
Ramesh

melaniebourotte

Thanks with a little delay, Ramesh.
It works.