AP Led flashing Red After Factory Reset

Hello,
I have an AP XI-3. When I Connect AP Internet, the LED is flashing red, and on cloudmanager, the AP is off-line.
I've reset factory and delete the AP in the cloudmanager.
The problem is the same.
Someone can help me.
Sorry, my english isn't very good.
Comments
Hi @melaniebourotte,
We apologize for the inconvenience. We are looking into the issue.
Thanks
Ramesh
I have experienced the same issue. Is there a problem with one of your cloud servers maybe?
Hi @gicronin,
We have addressed the issue. Please upgrade to the latest firmware by rebooting the AP twice in space of 10 minutes.
Thanks
Ramesh
Thanks with a little delay, Ramesh.
It works.