Removing access point X2 from cloud manager

tachimiri

Please remove from cloudmanager device x2 411562001499 from macotec user.
If i try from portal i receive a message like "your device is not associated to this user"
Thanks a lot

rameshc

Hi @tachimiri,

Please send the photo of the AP showing the serial number to [email protected]ope.com.

Thanks
Ramesh