The cloud service is not working from yesterday.
The APs show the red blinking LED as cloud disconnected and it is not possible to log in.
Is it going to be solved in sort time?
No puedo acceder a ningun cloud y tengo muchas averias de cliente que dicen que se le desconectan los acces point, sabemos si esto se va a solucionar ?
The Cloudmanager portal is currently down which Xclaim are aware of. Ramesh posted an update yesterday (12th Dec) advising they are aware of this and have identified the Root Cause and would offer an update accordingly. I have checked again today (13th Dec) and can confirm the Cloudmanager portal is still down where the Loading Circle simply spins and hangs.
I and all of my end customers are currently having this issue. ETA on fix?
Cloud is back up now. We are currently monitoring.
We couldnt add any new device, red light is blinking?
Can you please reboot the AP once?
Yes, can you please connect one time to the internet for AP to upgrade.