Due to COVID-19 the customer migration out from Xclaim had slowed down in the past 15 months, to allow existing Xclaim customers extra time to complete the migration, the Xclaim Cloud Manager service will be extended from the original termination date (July 25, 2021) to September 30, 2021.
AP Firmware version 2.2.0.0.44
rameshc
Member, Xpert, Moderator Posts: 278
in What's New
AP firmware Version: 2.2.0.0.44
Model: Xi-1/2/3 and Xo-1
Release date: 07/13/2018
This AP firmware release addresses CloudManager reporting issue.
Comments
We went live just three weeks ago. All (three) are on 2.2.0.0.44 (x1’s and x0).
When running reports, only data of one AP is in the report.
So, issue is still there?
We have 3 Xi-1 APs. we kept getting an alert that one would not be checking in. I checked for a firmware update, the 2.2.0.44 was available and said that it specifically was for this issue. I did the upgrade. Now only one is checking in and the other 2 are down. They are working, but will not check in to the cloud manager at all.
I updated about 10 ap/s on the weekend to latest firmware, now they are all reporting offline I have confirmed that they are running just not updating status in the manager, any ideas?
Rebooting them did the trick for me. Seems only update is not enough. After that reporting was also fixed.