Due to COVID-19 the customer migration out from Xclaim had slowed down in the past 15 months, to allow existing Xclaim customers extra time to complete the migration, the Xclaim Cloud Manager service will be extended from the original termination date (July 25, 2021) to September 30, 2021.

How to re-register an AP

SolidQSolidQ Member Posts: 3

Good afternoon everyone!

I just bought a secondhand Xi3 AP however when I want to add it to my cloud manager I get the error message popping up that the serialnumber is already in use and has already been registered.

Is there a way for me to unregister it from the previous cloud manager and add it to my own? I already tried the harmony app however it won't detect the AP on my Iphone.

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