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clients get 0.0.0.0 IP address

AndyAndy Member Posts: 9
in Settings

Hi,

We have some problems with clients getting 0.0.0.0 ip address, for most clients it works just fine. Why are some clients getting this problem?

Our setup:

  • 10 xclaim xi-1
  • Zyxel GS1900-24hp PoE switch.
  • Fritz!Box 7490 Router/Modem.

Kind Regards,
Andy

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Comments

  • rhutch99rhutch99 Member Posts: 17

    I am having the same problem. Any fix?

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  • pieromeddapieromedda Member Posts: 15

    I'm having the same issue but fortunately with minor impact, however I do see many of these errors. If the customer remove the network and conncet again, it works. Weird problem

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  • Nscott1973Nscott1973 Member Posts: 1

    Hi Didn't anyone find a fix for this issue? starting to experience it within our network for mobile users only?

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  • pieromeddapieromedda Member Posts: 15

    I'm stil experiencing this issue, around 10% of mobile customers are getting 0.0.0.0 IP address, no matter wether they're Android or iOS.

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  • rameshcrameshc Member, Xpert, Moderator Posts: 273

    Hi,

    Is the DHCP assigning the right IP address?

    Thanks
    Ramesh

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  • pieromeddapieromedda Member Posts: 15

    Hi Ramesh, good morning!
    Yes, indeed, the DHCP is properly configured since all the other clients are getting an appropriate IP address. There are approximately 600users and 60 of them are getting IP 0.0.0.0. Take it as an example. Have a look at the attached pdf. Thanks! Kindest regards. Piero

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  • pieromeddapieromedda Member Posts: 15

    Hi Ramesh, good morning!
    Yes, indeed, the DHCP is properly configured since all the other clients are getting an appropriate IP address. There are approximately 600users and 60 of them are getting IP 0.0.0.0. Take it as an example. Have a look at the attached pdf. Thanks! Kindest regards. Piero

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  • pieromeddapieromedda Member Posts: 15

    Hi Ramesh, good morning!
    Yes, indeed, the DHCP is properly configured since all the other clients are getting an appropriate IP address. There are approximately 600users and 60 of them are getting IP 0.0.0.0. Take it as an example. Have a look at the attached pdf. Thanks! Kindest regards. Piero.
    Nope, I can't attach files.

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  • rameshcrameshc Member, Xpert, Moderator Posts: 273

    Hi @pieromedda,

    So Clients are getting the correct IP address?

    Thanks
    Ramesh

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  • pieromeddapieromedda Member Posts: 15



    Hi Ramesh, yes and no. Please have a look at the attached images.... 512clients connected, 92 are getting IP 0.0.0.0

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  • rameshcrameshc Member, Xpert, Moderator Posts: 273

    Hi @pieromedda,

    Is there any uniqueness in those 92 clients?

    Thanks
    Ramesh

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  • pieromeddapieromedda Member Posts: 15

    Ni @rameshc , nothing strange or relevant

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  • pieromeddapieromedda Member Posts: 15

    Ni @rameshc , nothing strange or relevant

    MAC Address Host Name OS Type IP Address SSID AP Name RF Mode RSSI(dBm) RX TX Action
    ec:9b:f3:50:0f:ac unknown Other 0.0.0.0 Spiaggia Rimini Bagno_010 2.4 GHz -23 1.01 MB 5.01 MB Deauth
    ac:af:b9:10:25:52 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_010 2.4 GHz -8 58.97 KB 2.8 MB Deauth
    bc:a5:8b:c5:a1:16 Galaxy-A7-2018 Other 0.0.0.0 Spiaggia Rimini Bagno_051 2.4 GHz -13 546 B 328 B Deauth
    2c:57:31:c3:02:02 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_051 5 GHz -21 365.11 KB 237.8 KB Deauth
    60:30:d4:33:dc:50 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_055 5 GHz -11 128 B 92 B Deauth
    a0:32:99:4d:11:e5 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_059 2.4 GHz -16 4.16 KB 605 B Deauth
    bc:41:01:9c:82:00 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_082 2.4 GHz -13 6.64 KB 7.43 KB Deauth
    a0:86:c6:a0:da:5d unknown Other 0.0.0.0 Spiaggia Rimini Bagno_082 2.4 GHz -14 46.85 KB 57.28 KB Deauth
    80:58:f8:d0:23:a7 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_082 5 GHz -18 42.07 KB 51.03 KB Deauth
    4c:7c:5f:5d:19:7c unknown Other 0.0.0.0 Spiaggia Rimini Bagno_082 2.4 GHz -13 14.3 KB 12.11 KB Deauth
    24:2e:02:87:ea:a2 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_082 2.4 GHz -14 501.22 KB 2.79 MB Deauth
    d8:bb:2c:9b:be:80 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_085b 2.4 GHz -22 81.85 KB 80.92 KB Deauth
    1c:56:fe:fc:37:f1 android-a47f041d407a6123 Other 0.0.0.0 Spiaggia Rimini Bagno_085b 2.4 GHz -10 2.27 KB 2.09 KB Deauth
    4c:dd:31:e8:9a:8a unknown Other 0.0.0.0 Spiaggia Rimini Bagno_086 2.4 GHz -11 2.37 MB 9.54 MB Deauth
    d8:c7:71:84:a5:8d unknown Other 0.0.0.0 Spiaggia Rimini Bagno_089 2.4 GHz -8 1.05 KB 656 B Deauth
    9c:e6:5e:5a:8f:37 iPhone-di-Anna iOS 0.0.0.0 Spiaggia Rimini Bagno_089 5 GHz -28 628 B 328 B Deauth
    44:d3:ad:02:32:e7 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_089 2.4 GHz -9 4.4 KB 3.07 MB Deauth
    d8:1d:72:75:1f:10 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_095 2.4 GHz -11 17.29 KB 19.75 KB Deauth
    c4:93:d9:87:c3:51 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_095 2.4 GHz -18 899.83 KB 509.17 KB Deauth
    54:b1:21:93:4d:d5 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_095 2.4 GHz -11 309.54 KB 1.33 MB Deauth
    60:a3:7d:ee:b4:a6 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_096 2.4 GHz -28 28 B 25.65 KB Deauth
    d0:31:69:8a:59:ef unknown Other 0.0.0.0 Spiaggia Rimini Bagno_098 2.4 GHz -9 1.3 KB 1.01 KB Deauth
    a4:ca:a0:d2:2f:5c unknown Other 0.0.0.0 Spiaggia Rimini Bagno_104 2.4 GHz -8 260.71 KB 906.41 KB Deauth
    88:83:22:ca:f9:16 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_104 2.4 GHz -10 223.75 KB 236.93 KB Deauth
    84:51:81:8b:05:2e unknown Other 0.0.0.0 Spiaggia Rimini Bagno_104 5 GHz -24 29.78 KB 28.05 KB Deauth
    44:d3:ad:16:b2:9d unknown Other 0.0.0.0 Spiaggia Rimini Bagno_104 2.4 GHz -30 158.64 KB 100.25 KB Deauth
    b4:c0:f5:f0:66:ba unknown Other 0.0.0.0 Spiaggia Rimini Bagno_107 2.4 GHz -18 6.15 KB 8.88 KB Deauth
    8c:f5:a3:91:10:2d unknown Other 0.0.0.0 Spiaggia Rimini Bagno_107 5 GHz -17 5.58 KB 3.08 KB Deauth
    4c:dd:31:39:2c:35 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_107 5 GHz -19 1.11 KB 1.11 KB Deauth
    08:c5:e1:df:39:db unknown Other 0.0.0.0 Spiaggia Rimini Bagno_107 2.4 GHz -11 3.47 MB 41.13 MB Deauth
    08:c5:e1:df:39:db unknown Other 0.0.0.0 Spiaggia Rimini Bagno_107 5 GHz -21 127.96 KB 2.1 MB Deauth
    c8:d7:b0:f8:a8:49 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_112 2.4 GHz -25 9.33 KB 13.54 KB Deauth
    9c:5c:f9:97:d1:b1 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_112 2.4 GHz -12 76 B 126 B Deauth
    8c:f5:a3:48:19:6f unknown Other 0.0.0.0 Spiaggia Rimini Bagno_112 2.4 GHz -22 1.17 MB 11.4 MB Deauth
    70:4d:7b:06:b0:28 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_112 2.4 GHz -16 79.13 KB 55.52 KB Deauth
    2c:0e:3d:75:a8:36 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_112 2.4 GHz -17 1.49 KB 622 B Deauth
    0c:8f:ff:f5:5e:09 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_112 2.4 GHz -15 187 B 209 B Deauth
    38:d5:47:9d:c5:1e unknown Other 0.0.0.0 Spiaggia Rimini Bagno_115 2.4 GHz -27 1.06 MB 15.54 MB Deauth
    0c:70:4a:d8:4b:55 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_115 2.4 GHz -6 357 B 6.88 KB Deauth
    00:be:3b:38:f3:0a unknown Other 0.0.0.0 Spiaggia Rimini Bagno_115 2.4 GHz -23 548.15 KB 4.79 MB Deauth
    10:51:42:d8:a0:ac unknown Other 0.0.0.0 Spiaggia Rimini Bagno_121 2.4 GHz -11 1.8 KB 2.15 KB Deauth
    10:44:00:61:86:44 Honor_7X-fa088600a187fdd4 Other 0.0.0.0 Spiaggia Rimini Bagno_124 2.4 GHz -11 434 B 434 B Deauth
    f8:95:ea:34:a4:4e unknown Other 0.0.0.0 Spiaggia Rimini Bagno_129 5 GHz -16 42.41 KB 88.82 KB Deauth
    94:b0:1f:13:ea:44 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_129 2.4 GHz -8 28 B 46 B Deauth
    80:35:c1:56:81:d0 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_129 2.4 GHz -19 15.27 KB 16.43 KB Deauth
    48:db:50:4d:72:b2 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_129 2.4 GHz -17 69.78 KB 38.8 KB Deauth
    f0:79:60:39:fa:ed unknown Other 0.0.0.0 Spiaggia Rimini Bagno_132 2.4 GHz -11 1.42 KB 138 B Deauth
    dc:16:b2:d9:e9:f7 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_132 2.4 GHz -14 196 B 300 B Deauth
    dc:16:b2:d9:e9:f7 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_132 5 GHz -10 4.7 KB 1.47 KB Deauth
    74:e2:f5:c7:24:5a unknown Other 0.0.0.0 Spiaggia Rimini Bagno_132 5 GHz -11 105.32 KB 12.26 KB Deauth
    f4:c2:48:25:24:f5 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_138 2.4 GHz -17 111.08 KB 96.46 KB Deauth
    b4:c0:f5:ee:f4:f8 View2Go Other 0.0.0.0 Spiaggia Rimini Bagno_138 2.4 GHz -8 676 B 328 B Deauth
    d8:63:75:0f:21:7b unknown Other 0.0.0.0 Spiaggia Rimini Bagno_140 2.4 GHz -27 87.65 KB 45.58 KB Deauth
    c0:68:c1:ad:d2:69 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_140 2.4 GHz -16 72.62 KB 40.73 KB Deauth
    8c:1a:bf:33:5d:15 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_140 2.4 GHz -29 2.62 MB 1.51 MB Deauth
    dc:90:88:2e:8d:50 unknown Other 0.0.0.0 Spiaggia Rimini Bagno_144 2.4 GHz -17 32.98 KB 174.35 KB Deauth
    e4:2b:34:84:00:ad unknown Other 0.0.0.0 Spiaggia Rimini Bagno_146_New 5 GHz -18 2.68 KB 182.08 KB Deauth
    60:30:d4:59:3e:fc unknown Other 0.0.0.0 Spiaggia Rimini Bagno_146_New 5 GHz -14 2.89 MB 7.14 MB Deauth
    38:30:f9:9d:d8:e4 android-9c0c5e75cf14bdcd Other 0.0.0.0 Spiaggia Rimini Bagno_150 2.4 GHz -9 53.47 KB 26.04 KB Deauth

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