Due to COVID-19 the customer migration out from Xclaim had slowed down in the past 15 months, to allow existing Xclaim customers extra time to complete the migration, the Xclaim Cloud Manager service will be extended from the original termination date (July 25, 2021) to December 31, 2021.

AP Offline Emails

Because we have an MSP Account, we use your APs in different locations.

Everytime we got a "AccessPoint offline" we only see, which Serial and AP Name was affected.
Also we often got emails from "offline" APs which are online, when we look into the account a few hours later.

-Is it possible to bring the customer name to this email?
-Is it possible to get a message when the AP ist online again?

The first question is more important to us.


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