Due to COVID-19 the customer migration out from Xclaim had slowed down in the past 15 months, to allow existing Xclaim customers extra time to complete the migration, the Xclaim Cloud Manager service will be extended from the original termination date (July 25, 2021) to December 31, 2021.

Xi-3 Bricked?

stephencdaystephencday Member Posts: 2

I have become very familiar with the reset process and nuances of the local web management and the Harmony app (currently dealing with the setup of a new router and L3 switch and VLAN configuration). However, I think I've bricked my access point. I have my AP powered, it's been reset, and I can see that it has a DHCP IP address. I am able to connect to xclaim-setup and can ping the DHCP IP address, but cannot reach the AP's web management page. Also, I can see the device in Harmony, but when I try to connect to the AP it shows a message saying it can't connect. Any thoughts or should I start an RMA?


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