X3 not connecting to Manager Cloud
I have 15 access points X3 model, connected to my network behind the firewall, I am tying to add these AP's to the Cloud Manager but it is showing down.
the AP's are taking private IP addresses, and it can reach the internet. If I connect my laptop to the same port of the AP, my laptop is getting IP address and working fine.
What could be the issue? Do I need to enable any thing on the firewall specifically to this subnet?
What part initiate the traffic, the Access point or the cloud manager? I am assuming the AP will initiate the traffic, and it will open a tunnel with the Cloud manager.