Not sure where to post this as it is more of an FYI.
In the new iOS 9 release they added a feature called Wi-Fi Assist. In theory this feature is meant to provide a seamless transition from a low Wi-Fi signal to Cell data so a user's experience is not interupted.
What is actually happening is it is overly aggressive (this may only pertain to 9.0.0 and fixed in 9.0.1) and not letting the user know they are using cell not Wi-Fi.
The first issue that this is causing is users' cell bills are skyrocketing because they are performing data intensive tasks (streaming movies, downloading large apps and data) because they think they are on Wi-Fi but are actually, not.
The second we are seeing in our call center is that captive-portal pages are not coming up on the device and when the user roams back to an area with good Wi-Fi coverage the device still thinks it is online, but it actually is not.
Right now we are advising guests to turn Wi-Fi assist off and/or upgrade to the 9.0.1 firmware.
Just thought you should all be aware.
Harmony 1.1 Update Video
- Can designate SSID to particular radio
- Hide SSID
- Rate shaping per SSID
I have put together a walkthrough of the web UI so you can review in advance. Feedback is always welcome.
New Web Interface
The APs will check for new firmware every 24 hours and then the app can notify you of the update. You can also be sneaky and reboot your AP (should then download the update) but you would need to reboot it 2 times as well to make sure all is set (wait about 3 mins in between reboots). The first rollouts will be available about 7PM EST.
IMPORTANT NOTE: I would encourage you to use the web interface OR the Harmony app. They are not in sync yet as we are waiting on app submission to consolidate the configuration. You can certainly use the web interface as your only form of configuration as there is no longer that requirement to use the app. The Harmony app is about to get much better as we have improved device discovery and configuration. Look for a new updated in January for both platforms. You could use the app to discover your APs (so you know the IP addresses) and then use only the web interface for everything else.
Thank you to everyone for the GOOD and BAD comments. It helps to make us deliver a better product.