We do not have Xclaim Access Point cloud register. we cannot use this device. The picture of the device is attached.
I get the following error.
“This AP is previously claimed by someone else.”
Can you help me?
Hello support team,
I'm having trouble adding my xi-2 to the cloudmanager. I need to reset registration from the CloudManager. Is it possible, please, the SN is 991573403127.
This is a problem i see regularly, we have many devices connected to the network and they work just fine. But there are some devices that will connect and have no internet. This occurs allot with android-devices.
If i just connect them with another router, it is fine, they have internet, but why does it not work with the x-claims? I already tried to forget the network but no luck. Also when i set static IP address and DNS, it says connected, but there is no internet.
I also noticed it works after i update the phone to android 7.0, but what about those that don't get the update? How do i get those connected?
Anyone here got a solution for this problem? As it is an annoying problem, and i hate it when people say wifi is not working..