Best Of
Re: Cloudmanager reporting data is showing up data from only 3 APs out of 60
Hi Piero,
Can you please share the S/N number of AP's to [email protected] ? I will take a look at it.
Thanks
Ramesh
Re: Cloudmanager reporting data is showing up data from only 3 APs out of 60
Thanks, Piero.
Regards
Ramesh
Re: Cloudmanager reporting data is showing up data from only 3 APs out of 60
Hi,
New firmware version 2.2.0.0.44 released to address the reporting issue.
Thanks
Ramesh
Re: why do wireless clients not receive a IP address?
Hi @R055c0,
Are you able to see some logs on the DHCP server corresponding to the Clients?
Note: Xclaim AP's does not have a build in DHCP server.
Thanks
Ramesh
Re: How do I adopt an AP with old fw (fw 1.0.0.0.47)?
Hi @steelev3 ,
Can you please follow the steps mentioned below and let us know?
- Please remove the AP from the Cloudmanager and the Harmony App
- Reset the AP once by holding the reset button for 10 seconds.
- Open a telnet application like Putty, SecureCRT, or Terminal for the Mac.
- Type in the IP address of the AP and select SSH2.
- When prompted for the for the username and password enter "xclaim-mfg" for the username and "mfg-admin12" for the password then press enter.
- At the prompt type "fw update" and hit enter.
- Type "reboot" command at the prompt after the upgrade and hit enter.
- Now add the AP again to the Cloudmanager account after few minutes. Now the AP LED status should be solid green.
Regards,
Shriram
Re: previously claimed
Hi @Neerup ,
Please create a service request (http://www.xclaimwireless.com/contact) in case you don't know the account name to which the AP is registered. You may be asked with the proof of ownership while reviewing the request.
Regards,
Shriram
Re: I have 21 Xi-1 and just updated one to version 2.2.0.0.23 3 days ago. Upgrade 2.2.0.0.27 not showing
Fixed the issue thanks!!!
Re: Optimum settings for two Xi-3 APs
Hello @Kaizen ,
Yes, you could do that as well. In that case, you could configure all your APs to broadcast 2 SSIDs (1 for 2.4 and 1 for 5).
Regards,
Vybhav