Best Of

Please remove the AP from the Cloudmanager and the Harmony App
Reset the AP once by holding the reset button for 10 seconds.
Open a telnet application like Putty, SecureCRT, or Terminal for the Mac.
Type in the IP address of the AP and select SSH2.
When prompted for the for the username and password enter "xclaim-mfg" for the username and "mfg-admin12" for the password then press enter.
At the prompt type "fw update" and hit enter.
Type "reboot" command at the prompt after the upgrade and hit enter.
Now add the AP again to the Cloudmanager account after few minutes. Now the AP LED status should be solid green.

Regards,
Shriram

shriramrs

6 ·

Please create a service request (http://www.xclaimwireless.com/contact) in case you don't know the account name to which the AP is registered. You may be asked with the proof of ownership while reviewing the request.

Regards,
Shriram

shriramrs

1 ·

Re: I have 21 Xi-1 and just updated one to version 2.2.0.0.23 3 days ago. Upgrade 2.2.0.0.27 not showing

Fixed the issue thanks!!!

Lxavierf

5 ·

Re: Optimum settings for two Xi-3 APs

Hello @Kaizen ,

Yes, you could do that as well. In that case, you could configure all your APs to broadcast 2 SSIDs (1 for 2.4 and 1 for 5).

Regards,
Vybhav

vybhavram

5 ·