Best Of
Re: End Of Sale
@guidolangendorff said:
Hi Rameshc. To be plain honest: completely removed Ruckus out of my scope. The way this was/is handled, such a company will never get my support. It was my first Ruckus/xclaim project when this happend and it costed me a load of money and worse: reputation. It would/should have been a new key customer with A LOT of reference potential. All gone. So (and this is not personally!) Ruckus can go where the light does not shine. Also, such an transition plan/offer should have been presented when xclaim went EOL and it should have been REALLY, REALLY, REALLY generous. Do not trust this brand and will not ever again. Surprised you are still there. I would have left a crook employer.
Dear Ramesh> @rameshc said:
As we are fast approaching the End Of life we would like to talk to the customers on the transition plan. The interested customers please send an email to [email protected] with the following details
No of AP's to be transitioned
Do you use MSP ? If yes how many tenants do you manage?
The country you are based out of.
Are you a VAR or Disti ?Thanks
Ramesh
Dear Ramesh,
after upgrading with this latest firmware (2.2.0.0.54), it is impossible for me to access the AP through a web browser!
What is your suggestion in this case?
Can we downgrade?
If not, how can we manage the AP apart from Cloud?
Thank you
Using Xi-3 past June 2021
What are my options for keeping my WLAN in operation past the june 2021 deadline? Is a local, non-cloudmanager option available? Are there manuals available?
Re: SSL Expired - Can't Access CloudManager
He xclaim, Ruckess,
Please update the SSL certificate. We can not access the cloud and release old xclaims AP’s to move to Harmony.
This can’t be real!
Marc
New AP firmware version available 2.2.0.0.54
Product : Xclaim Xi-1/2/3 and Xo-1
Build : 2.2.0.0.54 (LATEST RELEASE)
Release Date : 10/27/2020
This is a CRITICAL update which fixes Certificate , Time-sync issues. Please update now.
802.1x on WebUI
Hello,
I understand that the CloudManager will not be available for much longer (aprox. 1 year if I'm not mistaken), but the access points can still be managed from the local WebUI after it is gone.
I have been testing the local UI in preparation for this, however it seems to be lacking many features. For instance, I cannot configure 802.1x (RADIUS) authentication in the web config. Is there a way to enable advanced settings in the web UI? Or maybe I can configure 802.1x from SSH?
Thanks for the help
Re: Guide for removing from CloudManager to configure via WebUI?
Hey Xclaim support,
can you tel me how i can get a mesh network to work on non cloud?
i reset my xclaim to non cloud i dont see any function, please let me know something.
Kind Regards
Re: Not being able to reach the cloud
All AP are offline
Hi,
since few days all access point in our tenat are offline,how we can resolve?
Xi-3 flashing red light and showing as offline on cloud
Can someone help me please I have two xi-3 ap units and was working ok for a year now they show up on the cloud as offline and red light is flashing on the units?
I delete one of them from the cloud and reset the unit then try to add it back but it's still offline (it don't see the mac or IP in cloud where it's not talking to it)
I have turned off all firewall on router it sees if that was the problem but the same now I am lost :-(
Thanks
This AP is previously claimed by someone else.
Hello support team,
I'm having trouble adding my xi-2 to the cloudmanager. I need to reset registration from the CloudManager. Is it possible, please, the SN is 991573403127.
Best regards,
Paul