We need access to the AP to install the patch.
how we proceed?
Is the patch ready?
Could you send the file in order to upgrade the units?
The 220.127.116.11.40 update has not solved the offline problems on our networks.
We currently have 10 APs offline after upgraded.
I'm having the same issue also on version 18.104.22.168.40. What is happening?
This failure has not yet been solved and the answer from Xclaim support is the silence.
Are you working to solve this problem?
Is this a serious technical support service for a dependable product?
This issue has been resolved by Cloud Infrastructure provider couple of weeks back. Are you still facing the issue? If so can you please reboot the AP once.
This issue seems to be solved. No disconnections have occurred in the last weeks.
Thanks, @Pablov for the confirmation.