When register my AP in cloudmanager I receive following message:
This AP is previously claimed by someone else.
It is mine AP and I can prove it.
What do I need to do to solve this.
Thanks in advance
Can you please share the photo of the AP showing the serial number and proof of purchase to [email protected] ?
Hi @Teslya22 ,
We have removed the access points from the Cloudmanager account that was holding.
Please reset the APs once by holding the reset button for 10 seconds.
Did you received my email with all info?
Didn't see a response.
If you did not received the mail hier is the AP
Hi @yvesl ,
Please look for my DM.