Network printer works sometimes

jcdjcd Member Posts: 2

Dear support,

A client of ours has a network of 5 Xi-3 and everybody in the office has trouble printing. It prints sometimes, and most of the times it doesn't print at all.
We already tried a wide range of things including delete them from the cloud and put them back in, we ttried checking the network, but everything works well in the cabled network, only with WiFi people get problems printing.
Can we get some help as soon as possible please? We can do a remote session within office working hours (9am - 13pm and 14pm - 17pm) and on Lisbon timezone (GMT)
Thank you for your time.

My best regards,

Miguel Diogo

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