What to do when a AP is previously claimed by someone else?

JoepsJoeps Member Posts: 1

Hello,

We have hard reseted our AP cause we had troubles with our wifi,
Now i want register the AP again to the cloud but im getting the error that the AP is previously claimed by someone else.
the guy where we did get the AP from had it before in his cloud, but he says he has deleted it from his cloud.
now we are still getting the error that it is previously claimed.

what can we do about this ?

Answers

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