Change password for tenant in MSP portal

MrJohnKMrJohnK Member Posts: 16

I am changing the contact person, username and password for a tenant in my MSP portal. I can update their name, email address and username by using the "edit" button, however, there does not seem to be a way to reset the password for this tenant. Is there a proper way to do this that I'm not aware of?

Comments

  • shriramrsshriramrs Member, Xpert, Moderator Posts: 157

    Hi @MrJohnK ,

    The MSP account user doesn't have the permissions to change the tenant account password once it is created.
    The tenant account user has to login with his/her credentials in the Cloudmanager and change the password in the Settings page.

    Regards,
    Shriram

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