Error in the process of resetting password for CloudManager

Hello,

I would like to ask if there's any possibility of resetting password other way than via Forgotten Password formular.

When I try it via formular, I get an email with URL to reset password. Then after I try to confirm the new password I get an Internal Server Error (as you can see in the attached picture).

Is there any solution to this problem? Is there possibility to reset password from your side?
If it's needed I can send you an email address that given CloudManager is registered for.

Thank you very much for an early response.

BR,
Veronika Marasová

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