AP shows offline in CloudManager

Hi Support Team,

I have one Xi-2, after configuration, the device gave a red LED light blinking. Then it shows offline status in CloudManager but the Internet is working fine.

At first, I did a hard reset and reconfigure the AP. It works but after one day it shows offline again. Secondly, I found out there's a new firmware, so I reset the AP again and update the firmware to 2.1.0.0.68. It seems to be working fine for few weeks but the problem came back.

Until now, the AP is still blinking red LED. Internet is working fine. CloudManager shows the AP is offline status. Is there any

Please advise.

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