Xi-3 Performance Problems

jlienhoopjlienhoop Member Posts: 1

Hello,

We have a Xi-3 and have had problems with its performance ever since we purchased the unit.

We are constantly having laptops getting kicked off of the network. I can't find any logs within the unit to start troubleshooting what's going on and hoping that someone here has some advice.

We have approx 30 devices in our office on any given day. Cell phones (iPhone, Andriod) and Win 7 lenovo laptops. Also, we experience these problems when there are 5 devices on the network all the way up to 30 devices on the network.

Thanks,
-Jon

Comments

  • vybhavramvybhavram Xpert, Moderator Posts: 1,051

    Hello @jlienhoop ,

    The problem that you are facing could be due to the auto-channel algorithm changing channels frequently. Can you please try disabling auto-channel selection and setting the 2.4 and 5GHz channels to static values?

    Please let us know if this helps.

    Regards,
    Vybhav

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