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  • savvasfk

    Hi Ramesh.
    I have an X01 access point that does not work in my cloud. I have made a factory reset to the AP, but it does not load the cloud configuration. I cant delete it because I receive a message that says: This AP does not belong to this user. Please claim the AP if you have it before use.
    I have checked the serial number and mac address and they are correct. Is there any way to delete the access point from my cloud and register again? I attach the photo of Xclaim Xo1 with S/N

    January 29
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