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  • Paing
    Hi Shriramrs,
    My xi1 access point ×(6items) have already claimed by my it guy,who already left from my job. How can I do to re-configure with my cloudeManager account.
    Regards.
    September 12
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  • I have troubles with the rate of my wifi 5Ghz. No matter what I do the rate is not above the 54mbps (inSIDDer). The 2.4Ghz band reaches a 300.

    Accesspoint settings for 5Ghz:
    Channel : 36, also tried the other statics and the auto option
    Width: 40, als tried 20 and 80
    Radio: Max

    Networksettings for the 5GHz (Security-WPA2, Radio-5Ghz, isolation-Off, Rate Limiting-Unlimeted, Mac filtering-Off)

    accordenaly inSSIDer there are only 2 networks active on the 5Ghz band. Me and someone else.

    What can I do to get a better rate on the 5Ghz?

    September 1
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  • F1James

    New AP's are not found under AP tab but shows up as unclaimed on the dashboard.
    LED's are blinking green on the AP's and are pulling DHCP, but unable to add them to a tenant.
    Can you please point me the correct direction I have look at the training videos and the user manual also search the form and working on this for 6 plus hours.

    Best regards

    James

    July 24
    • shriramrs
      shriramrs
      Hi James,

      Can you please DM the serial number of the APs?
      We will then check and revert back.

      Regards,
      Shriram
    • F1James
      F1James
      SN are 521494110218 and 491454210286 thanks for taking a look.

      James
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